Emovis Transact
Facilitating The Future of Electronic Tolling
Looking forward with Emovis Transact solution
The world of transport is changing rapidly. Highways (or roads) are becoming intelligent. Cities are becoming smart; cars are becoming autonomous and AI (artificial intelligence) is becoming the new standard. What’s more, customers are becoming hungrier for exceptional user experiences and outcomes. Is your commercial back-office ready for the future?
Get ready with Emovis commercial back office. Our brand new operating model puts users at the heart of it to offer exceptional, seamless, future-proofed user experiences. Covering billing, auditing & reporting, toll account management, case management, toll tariff plans, financial reconciliation, customer relationships and driven by intelligence, it uses state-of the-art technologies to ensure your transportation and tolling infrastructure is fit for the future.
The key benefits of the Emovis commercial back office, Emovis Transact.
- Full financial traceability of toll revenues at any time
- Customisable financial reporting and auditing tools
- Increased business intelligence for future planning and revenue projection through easy and configurable review and reconciliation
- Reduced risk via increased audit granularity
- Easily introduce new business rules and account types at any stage
- Easily amend charging structures at any stage
- Versatile toll schemes can manage dynamic tolling transactions such as free flow tolling, video tolling, road user charging and congestion charging
- Multiple configurations that can manage pre-pay, post-pay, variable or flat tolling fees catering for any type of road users (individuals, commercial fleet, rental car companies, truck companies)
- Reversal and reprocessing for any transaction type, quickly and easily
- Flexible IT infrastructure configuration hosted locally or on the cloud
- Handle multiple toll schemes run by different toll infrastructure managers, which can help maximize the investment (shared Commercial Back Office)
- Quick to implement because it’s a pre-configured product with dozens of built-in business rules already pre-integrated for easy tailoring
- Critical reporting data available when and how you need it
- 24/7 visibility on data and team performance
- 75 real-time performance dashboards to choose from, built-in as standard User-configurable options to create additional configurable dashboard widget template
- Standard interfaces ensure its easily integrated with any kind of payment gateway, call centre system, roadside system, point of sales network or mailing system
- Includes a comprehensive suite of features including image review, violation enforcement, digital self-service customer channels and data mining
- Empowers Contact Centre Agents with easy access to all account information, from any location
- Provides users with fast and accurate billing
- 24/7 account management through easy online and app payments
- Accurate bills and personal payment plans
- Greater flexibility and functionality for fleet owners and rental car companies
- Customer interaction via social media platforms such as Twitter and Facebook are linked to our automated chat bots that provide an advanced means of communicating with our customers.
- Process millions of toll transactions per day
- Expertly designed with Commercial Off-The Shelf (COTS) software used worldwide
- High availability due to our system architecture and design
- Easily expandable through configuration and not requiring costly and risky software customization’s
- Full cybersecurity with audited PCI (Payment Card Industry) compliance
- FedRAMP platform availability
- FIPS/NIST 800-53 compliance
- Improved automation facilitated by the creation/configurability of the business rules
- Reduced operating expenditure thanks to numerous self-care services
- Minimized toll revenue leakages due to system business rules and real time KPI (key performance indicators) monitoring
- Faster and more accurate image review
- Uses Commercial Off-The-Shelf (COTS) software
