Award winning
toll-based operator
and integrator

The awards received over recent years reflect the passion and commitment of the entire emovis team.  It is always humbling and fulfilling for our team’s dedication to be recognized by various leaders in our industry.  

2020

European Contact Centre & Customer Service Awards, 2020

  • Finalist – Contact Centre of the Year – UK (Leeds & Mersey)
  • Finalist – Best Employer – Great Place to Work – UK (Leeds & Mersey)
  • Finalist – Best Contact Centre Support Team – UK (Leeds & Mersey)
  • Finalist – Best Voice of the Employee Programme – UK (Leeds & Mersey)
  • Finalist – Most Effective Improvement Programme – Mersey
  • Finalist – Best Customer Engagement Initiative – Mersey
  • Finalist – Giving Something Back – Mersey
  • Finalist – Outsourced Contact Centre of the Year – Leeds

UK National Contact Centre Awards, 2020

  • Gold Winner – Best Diversity & Inclusion Programme
  • Gold Winner – Best Team Manager – Amanda Heyes
  • Silver Winner – Best Quality Manager – Sharon Hughes
  • Bronze Winner – Best Employee Engagement
  • Finalist – Best Contact Centre Support Team – HR

European Digital Communication Awards, 2020

  • Winner, Best Content Strategy, eflow
  • Winner, Best of Social Media, eflow

 

2019

UK National Contact Centre Awards, 2019

  • Gold Winner – Contact Centre Support Team of the year – HR
  • Gold Winner – Best Diversity & Inclusion Programme
  • Silver Winner – Most Effective Employee Engagement Programme
  • Silver Winner – Employee Engagement – Health & Wellbing
  • Finalist as Company of the Year

The UK Employee Experience Awards, 2019

  • Gold Winner – Employee Engagement – Diversity & Inclusion
  • Bronze Winner – Employee Engagement- Health & Wellbeing
  • Bronze Winner – Contact Centre Support Manager – Beatriz Fuentes, Head of HR

ECCCSA – European Contact Centre & Customer Service Awards, 2019

  • Silver Winner – Great Place to Work
  • Finalist – Most Effective Business Transformation Program in Customer Service
  • Finalist – Best Contact Centre Support Team – HR
  • Finalist – Best Voice of the Employee
  • Finalist – Outsourced Contact Centre of the Year
  • Finalist – Medium Contact Centre of the Year
  • Finalist – Most Effective Business Transformation Programme in Customer Service
  • Finalist – Most Positive Impact in the Community

Marketing Awards 2019

  • Winner, Best Integrated Media Campaign Strategy, Spider Awards
  • Finalist – Best Marketing & Social Media, eGovernment Awards
  • Finalist – Best Mobile App, eGovernment Awards

 

2018

IBTTA Toll Excellence Award

  • Winner, Toll Excellence Award for Private Sector Innovation

UK Customer Experience Awards (CXA), 2018

  • Finalist – Best Contact Centre
  • Finalist – Customer at the Heart of Everything
  • Finalist – Best Employee Engagement
  • Finalist- Best New Improved Service

ECCCSA – European Contact Centre & Customer Service Awards, 2018

  • Gold Winner – Most Effective Health & Wellbeing Program
  • Silver Winner – Best Voice of Employee
  • Bronze Winner – Best Outsourced Contact Centre
  • Finalist – Great Place to Work
  • Finalist – Best Medium Contact Centre
  • Finalist – Best Support Team – HR
  • Finalist – Best Customer Transformation Program

UK National Contact Centre Awards, 2018

  • Finalist – Best Team Manager – Satpal Sihra

 

2015

PLUSS, 2015

  • Employer of the Year