Job Purpose

This is a replacement role, to complete the current EUROPEAN PMO structure. It is created to manage and run tolling projects which are currently in the planning stages as well as delivery in Europe and America.  This role will work to deliver the projects awarded in the coming few months, as well as already existing projects around the world (design, implementation, and delivery).

The Project Business Analyst provides business process modelling and specification/design services for the internal project implementation team and as definition of works for emovis back-office solution provider. Within the software development lifecycle, he/she serves as the mediator between the end-customers and the back office engineering team, bringing structure and formalization of requirements into the process, by the production of quality detailed functional and technical specifications, and ensure compliance of the produced solution during testing stages.

Responsibilities

  • Define business requirements and facilitate requirements gathering sessions,
  • Convert requirements into functional and technical specifications,
  • Create and maintain requirements traceability matrix (RTM),
  • Conduct and lead client meetings to determine software configuration elements,
  • Recommend appropriate business solutions to clients to ensure a high level of satisfaction with emovis’ products and services,
  • Create high-level data and process models of business processes: requirements, activities, workflow, and the display of system behavior,
  • Create functional design documents, process flow charts, and report specifications,
  • Participate in issues resolution, requirements management, analysis and design, testing, and transition of applications into the production environment,
  • Follow-up on test activities, including participation in customer UAT testing of our products and service deliverables,
  • Serve as a liaison between the Project Director or Manager and the end customer during various phases of the project and for his/her area of knowledge/expertise,
  • Recommend enhancements to the solutions that will support optimization of customer operations,
  • Build and maintain working relationships with clients, employees, consultants, vendors, and other team members.

Education

  • Master’s level (Bac+5) in computer sciences, information systems or equivalent professional experience

Experience

  • 5 years’ experience in a similar role (in project requirements management, specification definition, management of deliverables for mission critical back-office implementation project)
  • Tolling project experience desired
  • Must be fluent in English, Spanish is an advantage/desired – French is an upside
  • Ability to reach out and find resources to solve problems (set expectations amongst peer groups)
  • Work well under pressure (this role will hit the ground running) with a sense of urgency
  • Flexible and available to travel short and medium duration trips, worldwide.
  • Knowledge of and experience in the following areas is preferred:
    • Government and /or public agency customer experience
    • Computer system integration including software development
    • Electronic Tolling or other areas of Intelligent Transportation Systems

Background, Skills and Competencies

  • Technical competencies:
    • Analyze and documentation of project scope and technical,
    • Business requirements gathering from end-users,
    • Operation and business-oriented specification, technical interfaces,
    • Testing strategy and test definition,
    • Issues and bug tracking, correction management,
    • MS Office Suite, MS Visio, JIRA and Confluence
  • Verbally articulate, precise in communicating, a careful, precise written communicator
  • Organized, able to create systems to track long issue lists, and manage multiple priorities
  • Demonstrate a personal willingness to learn, naturally confident to be challenged, focus his/her mind with a result orientation attitude, problem solving and conflict resolution orientation
  • Good customer contact capacities, able to work in autonomy while always reporting to project and line management
  • Easy to work with, opened to others, able to adapt to different cultures and usages. Willing to progress, develop his/her skills and the company’s products
  • Strong communicator, comfortable with dealing with the client (verbally, email, and presentations)
  • An autonomous professional who has a ‘get the job done’ attitude.