Looking forward with commercial back office solution

The world of transport is changing rapidly. Highways (or roads) are becoming intelligent. Cities are becoming smart; cars are becoming autonomous and AI (artificial intelligence) is becoming the new standard. What’s more, customers are becoming hungrier for exceptional user experiences and outcomes. Is your commercial back-office ready for the future?

Get ready with emovis commercial back office. Our brand new operating model puts users at the heart of it to offer exceptional, seamless, future-proofed user experiences. Covering billing, auditing & reporting, toll account management, case management, toll tariff plans, financial reconciliation, customer relationships and driven by intelligence, it uses state-of the-art technologies to ensure your transportation and tolling infrastructure is fit for the future.


The key benefits of emovis commercial back office

  • Full financial traceability of toll revenues at any time
  • Customizable financial reporting and auditing tools
  • Increased business intelligence for future planning and revenue projection through easy and configurable review and reconciliation
  • Reduced risk via increased audit granularity
  • Easily introduce new business rules and account types at any stage
  • Easily amend charging structures at any stage
  • Versatile toll schemes can manage dynamic tolling transactions such as free flow tolling, video tolling, road user charging and congestion charging
  • Multiple configurations that can manage pre-pay, post-pay, variable or flat tolling fees catering for any type of road users (individuals, commercial fleet, rental car companies, truck companies)
  • Reversal and reprocessing for any transaction type, quickly and easily
  • Flexible IT infrastructure configuration hosted locally or on the cloud
  • Handle multiple toll schemes run by different toll infrastructure managers, which can help maximize the investment (shared Commercial Back Office)
  • Quick to implement because it’s a pre-configured product with dozens of built-in business rules already pre-integrated for easy tailoring
  • Critical reporting data available when and how you need it
  • 24/7 visibility on data and team performance
  • 75 real-time performance dashboards to choose from, built-in as standard User-configurable options to create additional configurable dashboard widget template
  • Standard interfaces ensure its easily integrated with any kind of payment gateway, call centre system, roadside system, point of sales network or mailing system
  • Includes a comprehensive suite of features including image review, violation enforcement, digital self-service customer channels and data mining
  • Empowers Contact Centre Agents with easy access to all account information, from any location
  • Provides users with fast and accurate billing
  • 24/7 account management through easy online and app payments
  • Accurate bills and personal payment plans
  • Greater flexibility and functionality for fleet owners and rental car companies
  • Customer interaction via social media platforms such as Twitter and Facebook are linked to our automated chat bots that provide an advanced means of communicating with our customers.
  • Process millions of toll transactions per day
  • Expertly designed with Commercial Off-The Shelf (COTS) software used worldwide
  • High availability due to our system architecture and design
  • Easily expandable through configuration and not requiring costly and risky software customization’s
  • Full cybersecurity with audited PCI (Payment Card Industry) compliance
  • FedRAMP platform availability
  • FIPS/NIST 800-53 compliance
  • Improved automation facilitated by the creation/configurability of the business rules
  • Reduced operating expenditure thanks to numerous self-care services
  • Minimized toll revenue leakages due to system business rules and real time KPI (key performance indicators) monitoring
  • Faster and more accurate image review
  • Uses Commercial Off-The-Shelf (COTS) software

For more information about maximising your revenue with our brand new commercial back-office system – contact us today